Zoom
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Description
A comprehensive unified communications platform that encompasses team collaboration tools, VoIP phone systems, and virtual office setup support with exceptional video conferencing experiences
Market positioning
Leading video conferencing solution with 55.91% market share in 2024
Use cases
Businesses that prioritise straightforward, high-quality video conferencing without complex collaboration requirements
Features
Exceptional video and audio quality
Lightweight, easy-to-use interface
Excellent cross-platform consistency
Strong third-party integrations
Advanced AI features with Zoom AI Companion
Reliable performance even with large participant numbers
Pros and cons
Based on: (AI summary)
Pros
- Exceptional video and audio quality
- Lightweight, easy-to-use interface
- Excellent cross-platform consistency
- Strong third-party integrations
- Advanced AI features with Zoom AI Companion
Cons
- 40-minute limit on free group meetings
- Limited collaboration features compared to Teams
- Less integrated with business productivity suites
- Additional costs for advanced features and larger meetings